Gifting ShotView Golf
1. Can I Give ShotView Golf as a Holiday Gift? If so, how?
Yes you can give ShotView Golf as a gift. To gift ShotView Golf, open iTunes on your Mac or PC. Click here to open iTunes and go directly to ShotView Golf page. Click on the arrow located to the right of the "$24.99 Buy App" button. Select "Gift This App" and follow directions to Gift ShotView Golf to your favorite golfer.
Most Asked Questions
1. The green markers aren't lined up with the green. How can I get that fixed?
Updated imagery from Google may require us to update the course. Please send us an email at support@shotview.mobi with course information including course name, city and state and we'll update the course ASAP.
2. Does ShotView Golf support the new ios 4.2 for iPhone, iPod touch and iPad devices?
Yes. We recommend updating to ShotView Golf v1.0 to get most out of your ios 4.2 and your iPhone, iPod touch or iPad devices. You can check your current version by clicking on gear icon and at bottom of screen, you should see the current version of ShotView Golf.
3. Does ShotView Golf support the iPad?
Yes. ShotView Golf V2.6 and later supports the iPad.
4. The iPad starts loading courses and stops before loading all 18 or 9 holes. What can I do?
First, ensure you are running ShotView Golf v1.0. This is a free upgrade for current ShotView Golf customers. Set your iPad to 1X magnification mode, while loading courses in ShotView Golf. After the course has been loaded, you may go to 2x magnification.
5. I see "Loading Course information. Please Wait" and the course never seems to finish loading. What can I do?
Please press Dismiss and close the dialog box to be notified when the course has finished loading. When this dialog box is open, you'll NOT be notified when course has finished loading. Please PRESS DISMISS and look at what hole # is being loaded just under the course name. After all 9 or 18 holes have been loaded, press Start Round to start your game.
Commonly Asked Questions
1. Some images are missing. How can I load missing images?
Please try reloading the course to load the missing images. First go to "Played" screen and delete the course. Slide your finger from left-to-right on the course to delete. Press Delete. Now go to "Search" screen and enter the course to reload the course. All images should now properly be displayed.
2. How can I delete a saved course?
Go to "Played" screen. Find the course you want to delete. Slide your finger from left-to-right on the course to delete. Press Delete.
3. Can I delete a saved scorecard?
Yes. Go to scorecard screen. Find the scorecard you want to delete. Slide your finger from left-to-right on the scorecard to delete. Press Delete. Once you press delete the scorecard is permanently deleted and can't be recovered.
4. Does ShotView Golf work outside or United States or Canada?
No. At this time, we support US and Canada. Please contact us if you'd like to be added to our mailing list for announcements as we expand to new regions around the world.
Supported Platforms
1. What devices are supported with ShotView Golf?
The iPhone, iPod touch and iPad devices are supported. Please refer to question below on limitations on iPod touch, first generation iPhone devices and iPad (non 3G version).
2. Can I use ShotView Golf on 1st generation iPhone, iPod touch devices or non-3G version of iPad?
Yes. You can view satellite imagery and get distances from back of the tee to points on the hole. This is a great way to visualize the course as you play and prior to your round. For iPod touch users, we recommend downloading your course information via Wi-Fi prior to playing your round. These devices don't have a built-in GPS, therefore, ShotView Golf will not be able to identify current location to display distances from present location to points on the course.
3. Does ShotView Golf run on BlackBerry Smartphones?
No. At this time, ShotView Golf runs on the iPhone and iPod touch devices. We are looking at adding platforms in the near future. Please click here to contact us to get added on the email list for Blackberry support.
4. Does ShotView Golf run on a Windows Mobile based Smartphone?
No. At this time, ShotView Golf runs on the iPhone and iPod touch devices. We are looking at adding platforms in the near future. Please click here to contact us to get added on the email list for Windows Mobile.
Sales Information
1. How much does ShotView Golf cost?
$24.99. This includes unlimited access to all courses in US and Mexico. This is a one-time charge. There is no per-use fee, per-month fee, per-year fee. Pay once and use as often as you like.
2. Is there a renewal fee? Or a per-course use fee?
No. You pay once and you use as often as you want on any course throughout US and Canada.
3. How many courses do you have in your database?
Over 25,000. We add courses on a daily basis. Use our search tool to the left to search for your course. If you can't find the course, simply ask us. Click here to contact us.
On the Course
1. Does ShotView Golf automatically switch to my next hole while I'm playing?
Yes. ShotView Golf senses your current hole and automatically loads information for that hole. If you turn your phone on at the tee and are running ShotView Golf, ShotView Golf will automatically switch to the current hole.
2. How do I get the most accurate GPS readings?
For best accuracy, we recommend ShotView Golf is running for about 15 seconds before getting a distance reading. ShotView Golf and iPhone take about 15 seconds to lock onto GPS signals to get the most accurate distance readings.
3. Can I measure distance to locations on the course that do not have a marker?
Yes. You can use the built-in interactive rangefinder capability to measure distance to anywhere on the course. In any satellite view, touch the screen and then slide your finger on the screen to move the crosshair. The distance displayed under the crosshair is the distance from current location to the location under the crosshair.
4. How do I use the shot measurement tool?
When viewing the course in any satellite view, click on the mark shot icon at bottom left of the screen from where you hit the ball. Now walk or drive to the ball and upon arriving at the ball, look at the iPhone screen and the ball distance is now displayed.
Satellite Imagery
1. How can I check if my course is currently available with detailed hole-by-hole information?
You can search for your course by using the search tool located to the left. Enter course name, city, state, or zip code to get a list of courses currently in our database.
2. I still can't find my course. How can I get my course information into ShotView Golf?
If you can't find your course information, try entering just a portion of the course name. For example, if the course you are looking for is Riverside Golf Club, you can type Riverside or River Side. Or you can also enter city, state or zip and search for your course by location. If you still can't find your course, please click here to contact us and let us know the course name, city and state and we'll be happy to add the course information into our database.
3. Your search tools says my course is unprocessable. What are my options?
We use satellite imagery from Google. Unfortunately, some images from Google are blurry, may not be high enough resolution or are simply outdated. In those situations, Locaxion is not able to process that course and make it available for use with ShotView Golf. Please contact us and let us know of your interest and we'll notify Google to get newer or higher quality satellite imagery.
4. I am golfing in the next few days, can I get my course processed quickly?
Yes. We are happy to process us courses in time for your game. For urgent requests, please click here to contact us let us know when you'll be golfing and we'll make all effort to complete the course in time for your game.
5. The satellite image does not look right or looks old. How do I get the image updated?
We work closely with our map provider to ensure we have the newest satellite image for your use. If you encounter a map that appears outdated or shows your course under construction or possibly no course, please contact us with course name, city, state and what's not right and we'll work with our map provider to get updated imagery.
Scorecard & Graphing
1. How do I get to the scorecard while I'm playing?
In any satellite view, simply click on the scorecard icon, located at the bottom.
2. Can I change a score or edit a previously saved scorecard?
No. You can change scores while you're playing your round, but once saved, the score is not editable. We are working on adding this functionality in the near future.
3. Can I record details, such as number of putts, penalty shots and sand shots?
Yes. ShotView Golf lets you keep track of detailed scores for each golfer. ShotView Golf will then calculate GIRs and Scrambling for each hole and golfer.
4. Can I save my scores on my home computer?
Yes. You may email your scorecard to your home computer. When viewing scorecard, click on the letter icon to email that scorecard.
5. Can I create graphs to track my play?
Yes. ShotView Golf comes configured with ability to track your last round or as many of your previous rounds to visualize your progress. Click on statistics to graphically view your scores.
iPod touch, 1st Generation iPhone Support (NOT APPLICABLE FOR iPHONE 3G or 3Gs) and non-3G versions of iPad
1. Does ShotView Golf run on iPod touch, 1st generation iPhone and non-3G version of iPad?
Yes. ShotView Golf supports the 1st generation iPhone, iPod touch and non-3G versions of iPad devices. You'll have access to satellite imagery, scorecard, graphing and interactive rangefunctionality with your device. But since the 1st generation iPhone, the iPod touch and non-3G version of iPad do not have a built-in GPS, you'll see distances as measured from the back of the furthest tee to points on the course.
2. What features will not work on an iPod touch, 1st generation iPhone and non-3G version of iPad?
Since the iPod touch, 1st generation iPhone and non-3G version of iPad do not have an integrated GPS, you'll be unable to pinpoint current location. Distances displayed will be from the furthest tee to markers on the course.
3. Can I use an external GPS with my iPod touch?
Yes. There are multiple external GPS units on the market for the iPod touch. Many of our customers have reported that the iGPS360 from Orange work well. (http://www.orangegadgets.com/products.html)